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Presentation by the Ombudsman of The Hague – Adriana Stehouwer


The Ombudsman of The Hague, Adriana Stehouwer, sets out what the Ombudsman does. She goes on by answering the following questions:

  • What is the role of an Ombudsman in general?
  • What can an Ombudsman not do?
  • Why do we need an Ombudsman?
  • Why is it so important to have an Ombudsman?
  • What is the difference between the National Ombudsman and the Ombudsman of The Hague?
  • What are the two basic “principles” of the Ombudsman?
  • Are these two basic principles sufficient?
  • How can problems of citizens be solved in an effective way? (High and low trust)