This is the website of the municipal ombudsman of The Hague and Leidschendam-Voorburg. It is our job to investigate any complaints you may have about these municipalities. Our priority is to resolve your complaint through consultation. Complaint handling is free of charge. Any personal data you provide to us will be used only to the extent necessary to process your complaint.
You can send in your complaint, submit it via this website or submit for the consultation calls on every wednesday between 13.00 and 15.00. Our address is Sint Jacobstraat 125, 2512 AN The Hague. Sint Jacobstraat is located opposite the City Hall, between Nieuwe Kerk and the Theater aan het Spui.
If you have any questions, you can call us on working days between 9.00 and 17.00 on +31 (0)70 752 8200 or e-mail us at email@example.com.
If you wish to report a complaint via this website, you can do so in English.